Miran Informatics is a recognized Business Process Outsourcing Company in Mohali. Miran Informatics dedicated to delivering client’s planned goals. The company started its business in the year 2007. We provide cost-effective BPO support services for companies engaged in providing services related to Telecom, Banking, IT Infrastructure Service, Property Consulting, Retails and others.

OUR PROCESS

We connect the biggest and most respected brands on the planet with their customers.

1.

Inbound Contact Center: Call/Chat/Email

As customer experience is the most crucial business driver, we leave no stone unturned to ensure efficient presales and post-sales support provisions to your customers. Our highly immaculate, personalized, and round-the-clock inbound call center services help businesses in resolving customers’ issues and queries in the most quick, personalized, and efficient manner. More importantly, our round-the-clock inbound customer service is a value-centric business aspect that enables businesses shape their prospects and garner enhanced reputation conveniently. Outsource inbound call center services to us for enhanced customer delight.

2.

Outbound Contact Center: Call/Chat/Email

We ensure you reach your existing or prospective customers that are looking to convert into sales. In order to reduce the cost of operations and to focus on core competencies, businesses choose to outsource these services to us because we have relevant experience and good track record for providing outbound services. We give your business the extra edge needed to enhance its revenues and grow your existing customer base.

3.

VRM: Virtual Relationship Management: Call/Chat/Email

Single representative for a group of customers every time they call/chat/email for support. VRM is a process that possesses strong planning and analytical skills. Our custom in house developed software automates the entire process of customer service so that your customers interact with same executive every time. . A client relationship manager also monitors and analyses competitor activities to assess threats to important clients.

Our cilents